Terms of business
General information
Justflavours.eu
e-mail: contact@justflavours.eu
C.A.O. Trading s. r. o.
SK2122083788
Everyone is welcome to shop at justflavours.eu
Payment
Justflavours.eu receives payment with VISA, VISA Elektron, MasterCard, MasterCard Elektron, MobilePay Online, ApplePay , Googlepay and Paypal.
No fees are charged for credit cards for B2C, but for B2B there is creditcard fees.
The amount will not be withdrawn from your card account until the goods are dispatched.
FOR COD – PAYMENT ON DELIVERY – IF NOT ACCEPTED AND PAID AT DELIVERY, THE CUSTOMER WILL BE INVOICED A 25 EURO ADMINISTRATION FEE !
This is due to we pay shipping for both ways and also a Cash on delivery fee to shipping company and we still have to pay this if customer dont accept the package.
Freight
Justflavours.eu delivers on all business days. Customs fees are not covered by Justflavours.eu . Shipping times and prices are different from country to country and depend on the shipping company, DHL Express, UPS EU, PostNord, Deutsche Post and DPD International.
DHL Express worldwide: 1-2 Working days. This does not apply to Remote locations, where transport takes more time.
UPS EU: 2-7 days.
PostNord: 2-14 days.
DPD International: 2-7 days.
Where you can complain
If as a consumer you want to complain about your purchase, please contact us via contact@justflavours.eu. If you do not succeed in finding a solution, you can send a complaint to the Centre for dealing with complaints at:
You can complain to the EU Commission’s online complaints portal here – http://ec.europa.eu/odr
Standard cancellation form
(This form is only to be filled in and returned when the right to cancel is exercised.)
To:
JustFlavours.eu
I wish to make use of the right to cancel in a purchase agreement concerning the following goods/services:
__________________________________________________________________________________
Ordered, date: _______________________________ Received, date: _______________________________
Consumer’s name: ______________________________________________________________________
Consumer’s address: ___________________________________________________________________
Consumer’s signature: _________________________________________ Date: _________________
(only if the content of the form is given on paper)
The terms of business were last updated on 10.10.2024